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Intras Cloud Services
Privacy Policy & Messaging Terms
Privacy Policy
At Intras Cloud Services (“ICS,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, with whom we share it, and the choices you have.
Information We Collect
We may collect the following types of information:
- Contact & Account Data: name, company, email address, phone number, mailing address, and account login details.
- Billing Data: payment method details and transaction history, processed securely through PCI-compliant providers.
- Support & Communications: inquiries, support tickets, SMS/text communications, preferences, and consent choices.
- Usage & Device Data: IP address, browser type, device identifiers, pages visited, and interactions with our website/services.
- Partner/Service Data: information from trusted service providers and partners for analytics, security, and service delivery.
How We Use Your Information
Your information may be used to:
- Provide, operate, and improve our services.
- Process orders, renewals, and account administration.
- Communicate with you regarding your account or services.
- Verify your identity for security and support purposes.
- Analyze performance and develop new features.
- Comply with legal and regulatory obligations.
How We Share Information
We do not sell your personal information. We may share it only:
- With trusted service providers who perform functions on our behalf under confidentiality agreements.
- To comply with legal obligations, regulations, or lawful requests.
- To protect against fraud, enforce agreements, or protect rights and safety.
Important: SMS consent is not shared with third parties or affiliates.
Your Rights and Choices
- You may opt out of SMS messages at any time by texting STOP (note: this may limit our ability to verify your identity by SMS when you request support).
- For help, text HELP or visit www.intrascloudservices.com.
Messaging Terms (SMS)
Intras Cloud Services may send you SMS text messages to help verify your identity when you contact us for support or make account-related requests. These messages are used strictly for security and service purposes only, not for marketing.
- Messaging frequency may vary depending on your support interactions.
- Message and data rates may apply.
- To opt out of receiving verification texts, reply STOP. Please note that opting out may limit our ability to verify your identity by SMS.
- For assistance, reply HELP or see the Contact Us section below.”
Contact Us
If you have questions about this Privacy Policy or Messaging Terms, please contact us at:
Intras Cloud Services
Website: www.intrascloudservices.com
Email: support@intrascloudservices.com
Phone: (972) 791-8465
For our general Terms of Service, please visit:
https://www.intrascloudservices.com/terms-of-service/