Intras Cloud Services
Leadership

The team building
tomorrow’s IT.

Experienced operators, technologists, and strategists building the managed services company regulated industries can actually rely on — accountable to outcomes, not ticket counts.

Kareem Merritt, Founder & Chief Executive Officer

Kareem Merritt

Founder
Founder & Chief Executive Officer
Chief Architect
Dallas, Texas

Kareem founded Intras Cloud Services with a vision to build a fundamentally different kind of IT services company — one that leverages AI as a genuine architectural foundation rather than a marketing claim. With over 15 years of experience spanning managed services operations, enterprise software implementation, and multi-company financial management, he brings both the strategic vision and operational depth to execute on ICS's ambitious growth trajectory.

He leads the company's expansion into an AI-first enterprise services organization — building alongside a senior team and a growing portfolio of clients who trust ICS with their most critical technology infrastructure.

Connect on LinkedIn
Leadership

Who owns what

Every function below has one named owner. The same people are accountable in your quarterly reviews.

Savio Chacko

Chief Operating Officer
Chief Orchestrator

Leads ICS's service delivery operations, engineering organization, and day-to-day execution — ensuring clients experience the reliability and responsiveness that define the ICS standard.

Will Lambert

Sr. Director, Enterprise Services
Orchestrator, Enterprise Services

Leads ICS enterprise services — partnering with larger clients on complex managed services, cybersecurity, and cloud transformation engagements.

Ezequiel Blejman

Director, Managed Services
Orchestrator, Managed Services

Owns the managed services line and 24/7 security operations — service desk, monitoring, incident response, and the delivery standards behind every managed engagement.

Eric Schoenthal

Director, Client Success
Orchestrator, Customer Success

Owns the client success function — onboarding, intake, escalation, and the review cadence that holds ICS accountable to business outcomes rather than ticket counts.

Rahshida Adams

Director, Operations
Orchestrator, Business Operations

Runs day-to-day operations across ICS — the operating controls, escalation paths, and cross-team follow-through that keep delivery and billing commitments on schedule.

Himanshu Mehta

Global Controller
Orchestrator, Finance

Owns global accounting, financial reporting, and internal controls across ICS entities. The financial backbone of a multi-country services business.

Behind them, a growing team of engineers, consultants, and support specialists delivering 24/7 managed services, cybersecurity response, and project execution across the U.S. and beyond.

Join the Team

We’re growing.

We’re hiring across service delivery, security operations, and client success. If you want to build the AI-first MSP that regulated industries rely on, we want to hear from you.

See what this team delivers.

The same people above own your onboarding, your escalations, and your quarterly reviews. Explore the services they run, or read how ICS got here.